BaoZqua

1.Which countries do you sell to?

Currently, we primarily sell our products to the United States. If you have specific needs for purchasing in other countries, please contact us, and we will do our best to assist you.

2.Will I know how to use the product once I receive it?

Our product detail pages include usage instructions. Most products come with a user manual. If you still have questions, feel free to contact our customer service team via live chat (we’re always here to help!).

3.What should I do if my item arrives damaged or defective?

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including any shipping costs incurred. Depending on the nature of the issue, we may request that you provide photos or videos of the problem to help us better understand the situation and expedite the resolution.

If you have any other questions, please feel free to contact us: bzaquarium@gmail.com